Effective Use of Virtual Platforms

As a result of the changing work and business environment, RPI has developed expertise in utilizing virtual platforms to effectively deliver content and facilitate collaboration in the pharmaceutical sector and other industries. RPI has used this expertise to develop and deliver training to effectively use virtual platforms (Microsoft Teams; Zoom; Adobe Connect, etc.). Key areas addressed include:

• How to initiate the virtual engagement with impact
• Creating customer engagement
• Utilizing probes and questions to facilitate a meaningful dialogue
• How to use visuals in an effective and compelling manner